Returns & Exchanges

At Pokeflip, we want you to love your new look, so we offer a seamless 30-day return policy for all unworn apparel in its original condition. If your purchase isn't a perfect fit, our easy exchange process ensures you get the style you desire without any hassle.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging with all tags attached to ensure they remain in brand-new condition during transit.

3

Ship It Back

Affix the prepaid shipping label provided by our portal to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or ship out your new exchange item within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing